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White-Glove Fulfillment

Shipping & Delivery Policy

Last Updated: September 2026 · Worldwide Insured Courier Protocol

1. Archival Packing & Handling

All physical works acquired through the Atelier (original oil paintings, sculptures, and book volumes) undergo rigorous museum-grade packaging:

  • Acid-free glassine wrapping and moisture-resistant vapor barriers.
  • Impact-absorbing corner protectors and custom double-wall corrugated or wooden reinforcement crates.
  • Included physical Certificate of Authenticity signed by Aditya Shinde.

2. Delivery Timelines & Processing

Domestic Shipping (India)

Dispatch: 2 to 4 business days

Estimated Delivery: 3 to 7 business days post-dispatch

Courier Partners: Blue Dart, Delhivery, Express Post

International Shipping

Dispatch: 3 to 5 business days

Estimated Delivery: 7 to 14 business days post-dispatch

Courier Partners: DHL Express, FedEx International

3. Real-Time Tracking & Notifications

Upon dispatch handover to our courier logistics provider, an automated Airway Bill (AWB) number and direct tracking URL are dispatched to your registered email address.

You can also track your acquisition in real-time by entering your Order ID on our Order Lookup Portal.

4. Customs & Import Duties

For international deliveries, customs procedures, import duties, and local taxes may be levied once the shipment arrives in the recipient's destination country. These statutory charges are the responsibility of the recipient collector.

5. Delivery Queries & Logistics Support

For inquiries concerning transit status or address corrections prior to courier dispatch:

Logistics & Dispatch Desk

Email: contact@heyshinde.com

Location: Mumbai, Maharashtra, India