Privacy Policy
Effective Date: September 2026 · Compliant with the Digital Personal Data Protection (DPDP) Act & Global Privacy Standards
1. Commitment to Privacy
At HeyShinde (www.heyshinde.com), created and maintained by Aditya Shinde, we prioritize the confidentiality and integrity of your personal information. This Privacy Policy details the types of information collected from collectors, subscribers, and visitors, and how it is protected.
2. Information We Collect
A. Account & Collector Information: Full name, email address, password hashes (handled securely by Better Auth), and contact number provided during account registration.
B. Delivery Destinations: Recipient name, contact phone number, residential/studio street address, city, state, postal code, and country for physical delivery routing.
C. Newsletter Preferences: Topic selections (Cinema, Atelier & Artifacts, Journal Essays) chosen by subscribers.
D. Technical & Session Data: IP address, browser type, device identifiers, and anonymous telemetry required for platform security and performance optimization.
3. Payment Data Security (Zero Storage of Card Data)
All payment transactions are handled exclusively by PCI-DSS Level 1 certified payment gateway providers, specifically Razorpay Software Private Limited.
HeyShinde never collects, stores, logs, or views your credit/debit card numbers, CVVs, net banking credentials, or UPI PINs. All payment authorizations occur within Razorpay's encrypted banking frame.
4. Purpose & Use of Collected Data
- To fulfill and dispatch physical acquisitions (paintings, sculptures, books).
- To generate Certificate of Authenticity documentation tied to collector orders.
- To send transmission dispatches and release notifications to consented subscribers.
- To secure member accounts against unauthorized access or fraud.
5. Sharing with Trusted Service Partners
We never sell, rent, or trade your personal data. We disclose necessary information strictly to authorized logistical and technical service providers:
- Courier Partners: Name, delivery address, and phone number shared with couriers (e.g. Blue Dart, Delhivery, DHL Express) for delivery fulfillment.
- Payment Processor: Transaction metadata shared with Razorpay for payment capture and fraud mitigation.
- Transactional Email Delivery: Registered email address used for order receipts and dispatch tracking via Resend.
6. Collector Rights & Data Management
You have the right to inspect, update, or delete your saved shipping addresses and topic preferences directly from your Collector Dashboard at any time. To request full erasure of your account and personal records, email us at contact@heyshinde.com.
7. Grievance Officer & Contact
In compliance with Indian IT and Data Protection legislation, for questions or grievance redressal regarding your privacy, contact:
Privacy Grievance Officer · Aditya Shinde
Email: contact@heyshinde.com
Location: Mumbai, Maharashtra, India